Our services and solutions Delivery APPROACH
Our Goal
Our goal is to be a strategic partner for your business and to continue supporting you on your digital transformation journey through recurring engagements on an as-needed basis. We are here to help fill gaps in your project discovery, justification, planning and delivery processes.
Business Transformation Services
During our first engagement, we will support you from conceptualization of a business solution all the way through to implementation (or any combination of). Our services (can) include:
- Initial consultation (free of charge)
- Business Problem Definition
- Project Discovery, Scoping and Solution Design
- Service Provider Selection Services (if required)
- Project Management Services from planning to implementation
- Go Live and Post Go Live support
It is our objective to develop an understanding of your business systems footprint so that we will be able to identify opportunities and support you on future initiatives as your strategic partner.
Project Management Services
Sometimes it is difficult to pull resources away from your day to day business to lead projects. We can help you with that! With PMP-certified skills we can manage your projects through from initiation, planning, execution and finally to closing (or any combination required). We are here to help you deliver solutions on time and on budget.
Project Support Services
Don't have a business analyst, a solutions architect or a quality testing resource on your team? No problem!
Not every organization has the luxury of retaining a full suite of resources to support business transformation projects. We can help fill those gaps for you on an as-needed basis.
Post Implementation Support Services
You've deployed a solution, now you have to support it. Perhaps you can't justify an FTE to support a business systems tool. We can help resolve this gap for you as well by providing support services for implemented solutions.
We can tailor a support solution with SLAs (service level agreements) that meets your business needs:
- On-demand defect resolution
- Monitoring activities
- Health check services